Basic Requirements:

High School Diploma or equivalent
Associates or Bachelor’s degree a plus but not required
3 Years of Project Management Experience in Construction, Remodeling, or Restoration
Highly Organized
Ability to multi-task and prioritize
High level Communicator
High aptitude in Microsoft office suite and other software

Evaluated On:

Performance versus annual goals
Skill Development versus Annual Skill Development Goals
Quality of overall Business Performance
Measured by Customer Satisfaction as per the Net Promoter score
Customer and Personnel Complaint Resolution

Overall Duties Include:

Monitors and participates in the collections of all Paul Davis accounts receivables from Customers and Insurance companies.
Coordinates monitors and supervises customer/homeowner quality service on a day to day basis.
Ensures that all QA/Warranty work on an ongoing basis is completed as it arises.
Provides input to other management based on observations from the field
Professionally represent the Paul Davis Vision and Values.
Interface with Estimating/Sales personnel in the preparation of work orders on all new projects.
Maintain constant communication with property owner.
Schedule the completed work order to include: pre-construction on-site meeting when appropriate, sequencing, timing, master scheduling, and trades assignments.
Start job in a timely manner.
Secure necessary permits.
Schedule inspections.
Administer work orders or schedule employee assignments.
Inspect all assigned projects for progress.
Maintain documentation on personal inspections and project flow.
Maintain professionalism with project conditions: (i.e.: workmanship, homeowner relationships, safety, cleanliness, and trades people conduct).
Manage job to speedy conclusion
Interface with estimator and GM regarding project progress, completion, and conditions.
Professionally handle any and all complaints.
Manage punch list completion, obtain completion certificate, and collect funds if available.
Deliver job file for closing.
Work with Estimator to collect payment on closed jobs in a timely fashion.
Estimate reconstruction repairs and come to an approved scope of repairs with insurance adjusters and/or homeowners as the need arises.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.